InstaSheets Privacy Policy

Privacy Policy

EFFECTIVE:

May 28, 2020

This privacy policy applies to InstaSheets, an app on the Shopify platform operated by Bonify, LLC (the “Company,” “us,””we” or “our”, “Bonify” or “Bonify, LLC”).

We provide the InstaSheets "Service" as defined in the Terms of Use using our application on the Shopify platform (“App”).

We respect and protect the privacy of our users. This Privacy Policy explains how we collect and use your information and is part of our Terms of Use when you use our Service.

WHAT DO WE COLLECT

Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person.  We collect Personal Data from two (2) classes of users of the service:  Administrators for entities that contract with us or that might be interested in contracting with us (“Merchants”) and the persons that Merchants desire to use the Service offered by the Merchants (“Customer End Users”).

Merchants:

For Merchants, we will collect Personal Data such as:

First name

Last name

Email address provided by Merchant

Unique Identifier (token provided by Shopify)

Log Files, which record errors encountered during app use.

IP address of Merchant accessing the Service

Email or contact information manually entered into the app in workflows using the Services.

For Merchants we may also collect non-personally identifiable data that may be linked to Merchant Personal data by us or Third Party Service and Application Providers.

Merchant domain

Logs of completed tasks and configurations.

Third-Party Services and Applications linked to and their APIs

Logs that you can view containing tasks, errors and statistics.

Third-Party Applications Integration

The Service allows Merchants to integrate Shopify with Google Sheets. For us to provide this Service to Merchants, once the Services app is installed, a Merchants access will need to be authenticated between the Service and Google Sheets and Shopify. This is necessary to confirm your access to Google Sheets and to send data from your Shopify store to your Google Sheets account per your instructions. You can change or delete your permissions through the Services or via your Shopify account page. 

When you enable linking between the app and Google Sheets, we will collect relevant information necessary to enable the Service to access Google Sheets and your data and content contained within Google Sheets per your instructions. Shopify’s platform will issue a token to us on your behalf to allow access to Shopify’s APIs to access your Shopify data. 

Please note that Shopify controls its own platform and has its own privacy policy, as noted in the Use of the Shopify Platform and Shopify as Controller in Common section.
Google Sheets will issue a token to us on your behalf to allow access to Google’s APIs to access your Google Sheets data. You can change this access by editing your settings in the app.

Customer End Users

We do not knowingly collect Personal Data on Merchant Customers or Customer End Users. The Services allow you to transmit or use data that you collect using tokenized fields, but we do not permanently store any End User data unless you enter it directly into the configuration. You should not store Customer End User Personal Data or other Personal Data in configuration as it will not be secure.

Tracking Data

We and our third-party service providers may collect certain tracking information about your use of our Service. For example, we collect;

•        Log information (including your dates/time of access and related data)

Cookie Policy

This Cookie Policy ('Policy', henceforth) describes Bonify’s (affiliates 'we', 'us', 'our', or 'Company') cookie handling practices with respect to the Arigato Sheets Connector Service, and how we make use of cookies to collect information that helps us improve your online experience.

We collect information when you visit the Service including viewing any of our documents linked to this Policy, use our App or Service, which may include personal information or other information considered personal, such as your browser details, the date and time of your visit, and even your Internet Protocol address.

The Policy covers in detail the technologies used by us, why we use them, and your rights to opt-in or out of being tracked in your Company account with cookies.

What are cookies?

Cookies are small text files that are downloaded by the browser that you use to reach and use our service. These cookies collect, store, and share data of your activities across websites. They are mainly used to learn about your actions when you interact with the sites and services and "remember" you and your preferences, such as your preferred browser or language, either for a single visit (via a 'session cookie') or for multiple visits (using a 'persistent cookie').

We use both session-based and persistent cookies. Here’s what they are:

•        Session cookies are temporary and last only while your browser is open. They are deleted from your device when you leave the service.

•        Persistent cookies remain in your browser or device for a much longer time, mostly until your browser deletes them or when they reach their expiry date, depending on the cookie. They are unique and allow us to perform site, app and Service analytics and customization, among other similar things.

Cookies may be set by either the site that you are visiting (‘first party cookies’) or by third parties, such as those who use our services (‘third party cookies’). More information on cookies can be found at www.aboutcookies.org.

Types of cookies

The table below explains the types of cookies we use on our websites, apps and the Service and why we use them.

Category of cookies        Why we use these cookies

Necessary        These cookies are strictly necessary to perform important activities such as allowing registered users to authenticate themselves to secure areas and perform account related functions.

Preference        These cookies allow our services to recognize you and remember your preferences when using our services. This enables us to personalize our content for you and provide you with a more personal experience without you having to re-enter your preferences every time you visit our Services.

Security        These cookies help to detect, identify, and prevent suspicious or malicious activities on our services. They also detect authentication failures and take measures to increase the security of the service

Analytics        These cookies collect information on how users interact with our services. This helps us understand how well our services are doing and what improvements are need. This enables us to operate our Services more efficiently, and to research and develop new Services and features.

Third-Party / Embedded Content        Cookies operated by third-party applications or service providers gather browsing activity across multiple websites and across multiple sessions and use them to enhance the experience of website visitors. These cookies may be used for providing certain statistical and analytics purposes and can help to prevent fraudulent traffic or other suspicious activities. They are usually a persistent cookie and continue to stay in your system until you delete them or they expire based on the time period set in each third-party cookie.

Please note that we have no direct control over the information collected by these cookies or how they use them. So it is advisable to review each third-party's cookie disclosure before consenting to this use category.

What cookies do we use?

While there are several types of cookies (as specified in the ‘types of cookies’ section), Company uses ‘Strictly Necessary’, ‘Preference’, and ‘Third-Party’ cookies.

‘Strictly Necessary’ cookies are required for using our sites and services. If you refuse to accept these cookies, we are not liable for any security breach nor can we predict how our sites and services will perform.

We use ‘Preference’ cookies to track your behavior and remember your preferences.

The ‘Third-Party’ cookies that we use include Google Analytics, ZenDesk and Drip. You can turn them off by disabling cookies on your browser and some have opt out policies as well, for more information go to the Google Analytics Privacy Policy, Drip Privacy Policy, Zendesk Privacy PolicyMixpanel Privacy Policy & Intercom Privacy Policy

How and why do we use cookies?

Company uses cookies to identify you as a unique user, remember you preferences, tailor our products to suit your interests and needs, and to track your usage of our sites and services. Likewise, we may also use cookies to restrict you from accessing certain content or features, protect our sites and services, and to carry out the requests that you make.

Company uses third-party applications to provide better service to all our users. These apps and services make use of persistent cookies to improve user experience, analyze user behavior, and manage content.

How to control and disable cookies

You have the right to decide whether or not to accept cookies and similar technologies. If, however, you choose to disable cookies, it may affect the availability and functionality of some components or features of our Services.

Opt-out of cookies through browser

Most browsers accept cookies, by default. However, they provide ways that allow you to change cookie settings in order to make the browser refuse certain types of cookies or at least inform you before accepting cookies. You can make these changes either through the browser’s inbuilt settings or through external plugins. The procedure for changing cookie settings is different for different browsers. You can go to the help page of your browser to learn more.

Consent

If you do not opt out of accepting cookies, you agree to the collection, usage as well as sharing of your details, including your personal data, by us and by the various third-party apps (subject to their privacy and cookie policies) that we use. You can change cookie settings to revoke your consent anytime by following the steps mentioned in the ‘How to control and disable cookie settings’ section given above.

HOW DO WE USE YOUR DATA?

Analytics

BONIFY, LLC utilizes Tracking Information to access anonymous data to help us understand how our Services are used. We use Tracking Information to customize content for you and improve our Services. Google Analytics provides reports to Company with website trends without identifying individual visitors.

BONIFY, LLC utilizes Tracking Information to access merchant app usage data to help us understand how our Services are used. We use Tracking Information to improve our Services and track Key Performance Indicators. Mixpanel provides reports to Company with website trends, usage data in site interactions such as billing changes, plan upgrades and workflow usage statistics.

Authentication

We use Merchant Personal Data to match and authenticate your account access to Shopify and related applications.

Providing the Services

We use Merchant Personal Data to provide the Services, provide customer service/support and communicate with you regarding the Services and new features. If you are a Merchant, it enables us to track your use for merchant service purposes.  

When you enable the Service to link content and data between the Services and Third Party Services and Applications, Third Party Services or Applications provider, such as Shopify or Google Sheets, will provide us with access to certain information that you may have provided to the Third Party Services and Applications, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Shopify and third party application providers use, store and disclose your information is governed by the policies of such Shopify and its third party application providers, and Bonify, LLC is not, and shall not have any liability or responsibility for the privacy practices or other actions of any Shopify or third party applications and their services that may be enabled within the Service.

SHARING YOUR DATA

We will not sell, rent, or share Personal Data with third parties outside of our company without your consent, except in the following ways:

Note About Automation Tools.

While we do not post your Personal Data directly, Bonify, LLC’s Services includes automation of certain functions by Merchant to other Third Party Services and Applications. If you choose to link workflows to these Third Party Services and Applications or post your contact information or other Personal Data into these tools or share your Personal Data or that of your customers with Third Party Services and Applications, they may be viewable by third parties. Please consult with the privacy policies of any Third Party Service and Application providers you choose to link the Services to.

Excluding the Personal Data you provide to us to administer your use of the Services, you can control what data you share by editing your workflows.

Processing Your Payment

We work with Shopify to process your payment in order to use the Services. We do not collect or store your payment information or Personal Information related to payment.

Direct Marketing

We use Merchant Personal Data to communicate with you regarding the provisioning of the Services, but also to let you know about additional features and services we provide that may be of interest to you. If you do not wish to receive marketing communications, you may opt-out at any time.

Law Enforcement and Internal Operations

Personal Data may be provided where we are required to do so by law, or if we believe in good faith that it is reasonably necessary (i) to respond to claims asserted against BONIFY, LLC or to comply with the legal process (for example, discovery requests, subpoenas or warrants); (ii) to enforce or administer our policies and agreements with users; (iii) for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes; or (iv) to protect the rights, property or safety of BONIFY, LLC, its users or members of the general public.  We will use commercially reasonable efforts to notify users about law enforcement or court ordered requests for data unless otherwise prohibited by law.  However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to any third-party request to compel disclosure of your information.

Business Transfer

BONIFY, LLC may sell, transfer or otherwise share some or all of its assets, including Merchant Personal Data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.  Under such circumstances, BONIFY, LLC will use commercially reasonable efforts to notify its users if their personal information is to be disclosed or transferred and/or becomes subject to a different privacy policy.

Third-Parties

We sometimes contract with other companies and individuals to perform functions or services on our behalf, such as software maintenance, data hosting, sending email messages, etc.  We necessarily have to share your Personal Data with such third-parties as may be required to perform their functions.  We take steps to ensure that these parties take protecting your privacy as seriously as we do, including entering into Data Processing Addendum(s), EU Model Clauses and/or ensuring these third-parties have EU-U.S. and Swiss-US Privacy Shield certification.